AESL Info

AESL (Adult ESL) Center is currently under renovations, they are temporarily housed in LAC (B354) until the renovation completes on Oct 10, 2016.

The hours when there's AESL staff are:

Mondays 11-6pm
Tuesdays Closed
Wednesdays 3-7pm
Thursdays 9-5pm
Fridays 9-5pm

NEW Printing Costs

Here are the new printing costs for the new Student Print:

• B&W 
• $0.10 per page (single-sided)
• $0.15 per page (2-sided)
• Color 
• 0.59 per page (single-sided)
• $1.00 per page (2-sided)

Remember, students will need a Visa or Mastercard to add funds.  The Bookstore sells prepaid Visa & Mastercard in $25, $50, $100 values (a processing fee of $3.95 is added at time of purchase).

The minimum amount for adding funds per transaction is $5.00 and maximum $20.00.

Saddleback textbook - HISTORY AND APPRECIATION OF TELEVISION BROADCASTING

You might be approached by Saddleback students for the textbook "HISTORY AND APPRECIATION OF TELEVISION BROADCASTING."  for Professor Charlie Myers.

https://cvc.edu/schools/saddleback-college/courses/ctvr2-history-and-appreciation-of-television-broadcasting

The book doesn't have an ISBN and it doesn't seem to come from any of the major textbook publishers.  I contacted Professor Myers and his textbook is copyrighted.  If you have any students who request this book, please refer them back to their professor.

WiFi setup sheets moved to plastic holder

I moved the WiFi instruction sheets to the plastic document holder on top of the bookshelf located underneath the TV by the reference desk in case you are looking for them.

Students looking for Library 213

You may come across some students looking for Library 213.  Please refer to the handout below to direct patrons to the room.  I'm also leaving some printouts at the reference desk as well.

Student discount for software purchase

Students have benefits of purchasing various software at a discount.  This includes Microsoft Office. They just need to visit:

College Buys

When a student is at the site:

•   Choose student
• Then select the information for IVC
• It should display a page listing all the available software for purchase

Helping student to convert Pages to Word or PDF

Students who have Pages file should have access to iCloud.  Pages is the word processing software on Mac.

Here are the steps to help:

1. Login to iCloud: https://www.icloud.com/
2. Select the Pages app 
3. Upload or drag & drop the original Pages file to the Pages app
4. Open the document in Pages app
5. On the upper right corner, look for a "tool wrench" icon. Select print or download a copy.  
6. It will prompt you to select a file format.  Select either Word or PDF.
7. The new file will be created and downloaded.

Library news update

From Cheryl:

I wanted to let you know about a couple of things happening at the library.

1.   The study room 100E is being worked on while the library is closed. We have confirmed with facilities that it is not a health hazard. We are working with them to get signage to inform students about this.
2. The counseling center has SATURDAY hours! They will be open from 9-1 on Saturdays
3.   We will be having a small rededication ceremony for the “National Freedom Shrine” that is located on the second floor. I will send out more information as it gets closer.
4. As students are rushing to fill out their FAFSA applications, remember that we are not to help them with any financial questions. Use common sense when helping students with FAFSA; showing them how to resume their application is OK, while helping them fill out the boxes regarding their financial situation is not OK. Refer them to the financial aid office whenever possible.
5.  Reminder: please do not give out work schedules to students. You can give them my card or another librarian’s card if they have questions.

Let me know if you have any questions.

GED testing

GED testing is offered at the IVC Testing Center (Room A 3T).  Here's more information:
http://academics.ivc.edu/testingcenter/Pages/ged.aspx

Viewing EBSCO eBooks on iPad

FYI, when using iPad, Safari cannot display the PDF eBooks from EBSCO.  Student can use the Chrome browser app and it displays PDF eBooks in Chrome.

Checking Campus Events

We often get questions from patrons about where something is held on campus for that day.  You can use the IVC Master Calendar to look up that information.  The Master Calendar gives you event breakdown by date and time.

To find the IVC Master Calendar, click on "campus" tab from IVC homepage, and look for the "master calendar" under the Staff column (see image).

URL for keyboarding class

Some students are having trouble to finding the URL to access the website for their keyboarding class.

The URL is unique to each school.  Simply type: "ivc." in front of the keyboarding site name.  For example: ivc.gdp11.com

Printscreen on Mac keyboard

Printscreen on  Mac keyboard = F14

Student discount for MS Office & other software

http://store.collegebuys.org/

The site offers discount software for students to purchase.  They just need to select our school.

Library Incident Report Form

Checkout the new Library Incident Report Form  .... there's a link to it under "Quick Links" on the right -->

How it works:

• Each time a form is submitted, the information is automatically stored in a spreadsheet.  
• The form creates a log of all the incidents occurred for easy reference in the future.
• Administrators of the form get an email alert when a form is submitted.  If the incident is critical for all library staff to know, it will be forwarded via email to all library staff. 
• This is an internal tool that is not shared with people outside the Library Dept.

What to use it for:

• Any incidents big or small (e.g., student giving you hard time about food policy; library theft; student making you feel uncomfortable). 
• Please submit a report to this form even when you called Campus Police and/or submit a Campus Incident Report(which may trigger college disciplinary process)
• We want to keep good records of all incidents so we can establish history for repeat offenders and provide details when Campus Police asks us.

Reference Desk Etiquette Guidelines

Personal Items at the Reference Desk

• All personal items should be locked securely in the filing cabinet reserved for part-time librarians. You may take items to the desk if you want to work with them, but bags and purses should be kept locked up.
• Talking on cell phones is banned at the reference desk. You may talk on them while on your break in an area away from the reference desk. You may text on your cell phone while at the desk, but keep it to a minimum and try to do it surreptitiously so as to not draw attention to it.
• Headphones are banned at the reference desk.
• Food is banned from the reference desk, but drinks in spill proof containers are allowed. All food should be eaten in the staff area, away from the reference desk.

Socializing

Customer service is an important component of this job. While we understand that you will talk to staff and faculty, if you are socializing excessively with them it may deter patrons who need assistance.

• Social conversations with faculty or staff should be limited unless you are assisting him/her with library related questions.
• Personal conversations on the reference desk phone are prohibited, unless it is an emergency.

Starting and Ending reference desk shift

• Be on-time and ready to assist patrons, you may have to take over a reference interview.
• Towards the end of your shift, finish up emails and save documents. You should be ready to log off no more than 5 minutes after the end of your shift.
• If you are conducting a reference interview that will take more than 5 minutes, please refer them to the next librarian on duty.

Broken bookdrop

Our outdoor book-drop has officially been “retired” due to malfunctioning. An “out of order” sign will be up on the bookdrop so patron do not use it. Please do not tell patrons to use it. It will be removed by facilities shortly.
Until we get a new book-drop, temporarily for the time being, we will NOT accept returns outside the library business hours. When helping a patron, please be cognizant about the broken book-drop:

1. Remind patrons that they can renewal items via the library website (24/7) or call us during business hours
2. Tell them to not use the book-drop, return must be made during business hours

Also, daily newspaper deliveries will be made to the library building back door (one that says duplicating center). If any issues, please let me know.

How to Place a Hold on an Item in WorldShare

1. When searching for an item in WorldShare, click on the item title to view the whole record. To put a hold on the item, click on the Place a Hold button on the right side of the item holdings information (see example below). 
   
   
   
2. Enter student/faculty/staff username and password when prompted. (Hint: same as Blackboad login). 
   
3. Choose a library pick-up location (if applicable), then click submit. 
   

IVC Library Circulation Policy for Holds:

• Patron will be notified via email (the campus email) and by phone once the item is available for pick-up.
• Items are held at the Circulation Desk for 7 calendar days.
• If an item is not picked-up by the expiration date, an email notice will also be sent to notify the patron that it is no longer on hold.

Students using MyMathLab

Many students are accessing MyMathLab with the lab computers.  The site does not display well with Internet Explorer. If you help students use Mozilla Firefox for MyMathLab, it should work just fine.

Extra pens, pencils, and dry erase markers at RefDesk

Karima generously donated some spare pens, pencils, and dry erase markers.  Please feel free to hand them out if anyone asks for it.